Wollerei - Online Yarn Store
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Wollerei FAQ

We have provided a list of answers to questions we frequently receive regarding our online store.
If you don’t see the answer to your question here, feel free to contact us.

Wollerei - Payment Options




Wollerei - Prices and Discounts


I run a company in the EU and have a VAT ID. Do you charge VAT??

No, for companies with valid VAT ID outside Austria within the European Union no VAT is charged. There is no need to refund the VAT later as the store will not charge it, you will see net prices in the checkout.
Please make sure that you create an account or login to your account and save your VAT ID there before you order.
To use a VAT ID a customer account is required, so please do not checkout without account.


Wollerei - Shipping and Order Tracking




Wollerei - Gift Certificates