Wollerei - Online Yarn Store
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What are the shipping costs and the delivery times?

Please note that this in an information page about normal shipping only.
To see our EXPRESS shipping fees for different countries visit our EXPRESS shipping info page.

Where and how we ship

We only ship to the countries listed in the table below and cannot accept orders from other countries.
Your country is missing in the list? Please contact us!
To Austria and Germany we ship your order with GLS, DPD or POST. To other EU countries we ship with GLS.
To countries outside the EU we ship with POST.
In any case your package is insured and trackable, we will provide you with a tracking link as soon as we ship your order.
Please note that we cannot deliver to packing stations via GLS or DPD! Shipment to packing stations is only possible by post.

Prices

For customers within the European Union all prices include VAT. For customers outside the European Union no VAT is charged. If you are outside the European Union please note that your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Delivery Times

After receiving your payment we will ship your order within the delivery times indicated at every product. If a yarn is not in stock in the selected color and will not be available within 7 days from the manufacturer we will notify you via Email.

The transit times are indicated in business days. If you are outside the European Union please allow at least two additional days for customs procedure in your country.

Our shipping costs

We charge the following flat shipping fees:

  EU GLS DPD POST free shipping over Transit times (business days)
Austria Austria 3,90 € 4,50 € 5,30 € 80 € (GLS only) 1 - 2
Germany Germany 7,50 € 8,50 € 12,50 € 150 € (GLS only) 2 - 3
Belgium Belgium 9,90 € - - 200 € 2 - 3
Luxembourg Luxemburg 9,90 € - - 200 € 2 - 3
Netherlands Netherlands 9,90 € - - 200 € 2 - 3
France France 9,90 € - - 200 € 3 - 4
Slovenia Slovenia 9,90 € - - 200 € 2 - 3
Hungary Hungary 9,90 € - - 200 € 2 - 3
Czech Republic Czech Republic 9,90 € - - 200 € 2 - 3
Danmark Danmark 9,90 € - - 200 € 2 - 3
Slovakia Slovakia 9,90 € - - 200 € 2 - 3
Poland Poland 9,90 € - - 200 € 3 - 5
United Kingdom United Kingdom 12,50 € - - 200 € 3 - 5
Italy Italy 12,50 € - - 200 € 3 - 4
Sweden Sweden 12,50 € - - 200 € 4 - 5
Finland Finland 12,50 € - - 200 € 4 - 5
Croatia Croatia 12,50 € - - 200 € 3 - 5
Romania Romania 12,50 €   - 200 € 4 - 5
Bulgaria Bulgaria 12,50 € - - 200 € 3 - 5
Estonia Estonia 14,50 € - - 250 € 5 - 7
Latvia Latvia 14,50 € - - 250 € 4 - 6
Lithuania Lithuania 14,50 € - - 250 € 5 - 7
Greece Greece 14,50 € - - 250 € 7 - 9
Cyprus Cyprus 14,50 € - - 250 € 6 - 10
Ireland Ireland 14,50 € - - 250 € 4 - 6
Portugal Portugal 14,50 € - - 250 € 5 - 7
Spain Spain 14,50 € - - 250 € 5 - 7



  Non EU POST free shipping over Transit times (business days)
Switzerland Switzerland 16,50 € 300 € 3 - 5
Liechtenstein Liechtenstein 16,50 € 300 € 3 - 5
Norway Norway 16,50 € 300 € 5 - 7
Marocco Marocco 23 € - 8 - 10
Tunisia Tunisia 23 € - 8 - 10
Turkey Turkey 23 € - 8 - 10
Canada Canada 30 € - 8 - 10
Russia Russia 30 € - 8 - 15
Singapore Singapore 30 € - 8 - 15
South Korea South Korea 30 € - 8 - 15
Hongkong Hongkong 30 € - 8 - 15
Japan Japan 30 € - 8 - 10
United States USA 30 € - 8 - 15
Brazil Brazil 35 € - 13 - 20
French Guyana French Guyana 35 € - 14 - 20
Guadeloupe Guadeloupe 35 € - 14 - 20
Martinique Martinique 35 € - 14 - 20
Réunion Réunion 35 € - 14 - 20
Australia Australia 35 € - 10 - 14
New Zealand New Zealand 35 € - 10 - 14
China China 35 € - 10 - 14