Wollerei - Online Yarn Store
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What are the shipping costs and the delivery times?

Please note that this in an information page about normal shipping only.
To see our EXPRESS shipping fees for different countries visit our EXPRESS shipping info page.

Where and how we ship

We only ship to the countries listed in the table below.
We cannot accept orders from other countries.
We ship your order with GLS, DHL or DPD. You can choose the carrier you prefer. In Austria we ship as well with Post. In any case your package is insured and trackable, we will provide you with a tracking link as soon as we ship your order.

Prices

For customers within the European Union all prices include VAT. For customers outside the European Union no VAT is charged. If you are outside the European Union please note that your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Delivery Times

After receiving your payment we will ship your order within the delivery times indicated at every product. If a yarn is not in stock in the selected color and will not be available within 7 days from the manufacturer we will notify you via Email.

The transit times are indicated in business days. If you are outside the European Union please allow at least two additional days for customs procedure in your country.

Our shipping costs

We charge the following flat shipping fees:

  EU GLS DHL DPD Poste free shipping over Transit times (business days)
Austria Austria 4,50 € - 5,00 € 5,50 € 80 € 1 - 2
Germany Germany 7,90 € 8,50 € 8,90 € - 150 € 2 - 3
Belgium Belgium 10,90 € 9,90 € 13,50 € - 200 € 2 - 3
Luxembourg Luxemburg 10,90 € 9,90 € 13,50 € - 200 € 2 - 3
Netherlands Netherlands 10,90 € 9,90 € 13,50 € - 200 € 2 - 3
France France 14,50 € 9,90 € - - 200 € 3 - 5
Slovenia Slovenia 9,90 € 10,90 € 13,50 € - 200 € 2 - 3
Hungary Hungary 9,90 € 10,90 € 14,50 € - 200 € 2 - 3
Czech Republic Czech Republic 10,90 € 10,90 € 14,50 € - 200 € 2 - 3
Danmark Danmark 10,90 € 10,90 € 14,50 € - 200 € 2 - 3
Slovakia Slovakia 10,90 € 11,90 € 16,50 € - 200 € 2 - 3
Poland Poland 10,90 € 11,90 € - - 200 € 3 - 5
United Kingdom United Kingdom 14,50 € 11,90 € - - 200 € 3 - 5
Italy Italy 14,50 € 11,90 € - - 200 € 3 - 4
Sweden Sweden - 11,90 € - - 200 € 4 - 5
Finland Finland - 11,90 € - - 200 € 4 - 5
Croatia Croatia 14,50 € 11,90 € - - 200 € 3 - 5
Bulgaria Bulgaria 14,50 € 11,90 €   - 200 € 3 - 5
Estonia Estonia - 11,90 €   - 200 € 5 - 7
Latvia Latvia - 11,90 €   - 200 € 4 - 6
Lithuania Lithuania - 11,90 €   - 200 € 5 - 7
Greece Greece - 11,90 €   - 200 € 7 - 9
Cyprus Cyprus - 11,90 €   - 200 € 6 - 10
Ireland Ireland - 11,90 €   - 200 € 4 - 6
Portugal Portugal - 11,90 €   - 200 € 5 - 7
Romania Romania 14,50 € 11,90 €   - 200 € 4 - 5
Spain Spain - 11,90 €   - 200 € 5 - 7



  Non EU GLS DHL DPD Post free shipping over Transit times (business days)
Switzerland Switzerland - 12,50 € - - 250 € 3 - 5
Liechtenstein Liechtenstein - 12,50 € - - 250 € 3 - 5
Norway Norway - 12,50 € - - 250 € 5 - 7
Tunisia Tunisia - 30 € - - - 8 - 10
Canada Canada - 30 € - - - 8 - 10
Russia Russia - 30 € - - - 8 - 15
Singapore Singapore - 30 € - - - 8 - 15
South Korea South Korea - 30 € - - - 8 - 15
Hongkong Hongkong - 30 € - - - 8 - 15
Japan Japan - 30 € - - - 8 - 10
United States USA - 30 € - - - 8 - 15
Brazil Brazil - 35 € - - - 13 - 20
French Guyana French Guyana - 35 € - - - 14 - 20
Guadeloupe Guadeloupe - 35 € - - - 14 - 20
Martinique Martinique - 35 € - - - 14 - 20
Réunion Réunion - 35 € - - - 14 - 20
Australia Australia - 35 € - - - 10 - 14
New Zealand New Zealand - 35 € - - - 10 - 14